I have never been to the store (in Los Angeles) — only used their website. Their selection is amazing — and their prices are awesome. They carry a lot of top end wines — but then again, they carry just about anything — I buy most of my Australian wines from them. Granted, the website is not ideal — but you can’t go wrong if you know what you are looking for — and just want to find it and get a great price.
The will soon be launching a site redesign……so that might improve their online experience — but their selection and prices are stellar.
They bring in soooo much Australian wine — and seems as though they often end up unloading some things at half price when a new vintage is released. I was able to get some d’Arenberg and Two Hands recently at less the half price.
Their online wine channel is ok — but I prefer Wine Library TV.